Business Development Representative (MSP Focus)

WHO WE ARE:
Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.6 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth expert.

ROLE OVERVIEW:

We are seeking a high-performing Business Development Representative (BDR) with proven success in outbound prospecting, specifically within the MSP or IT services space.

In this role, you will be cold calling and prospecting on behalf of multiple MSPs, booking qualified first-time meetings and advancing leads through the early stages of the sales cycle. This role requires someone who can learn quickly, adapt messaging fast, and confidently speak MSP language (services, pain points, jargon, value propositions).

This is a role for a driven, motivated salesperson who excels at outbound prospecting, communicates clearly, writes effectively, and is comfortable spending the majority of their day on the phone.

Jumpfactor’s CORE VALUES:

• Be STRATEGIC

• Be PASSIONATE

• Be TENACIOUS

• Prioritize LEARNING

• Embrace TEAM

• Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR:

• Very competitive compensation package.

• 100% Remote work.

• You will work with a very skilled international team.

• Endless growth opportunities and career advancement.

• Performance-based bonuses that recognize your impact.

• Access to paid training, courses, events, and conferences.

• Enjoy paid social events that foster team camaraderie.

• Engage in weekly learning programs to stay ahead.

• Harness state-of-the-art technologies and tools for excellence.

QUALIFICATIONS:

• 3–5 years of B2B business development or outbound sales experience

• Strong familiarity with MSP/IT services, including terminology, services, and pain points

• Proven track record of consistently achieving outbound KPIs 

• Exceptional verbal communication; confident and natural on the phone

• Strong written communication for crafting emails, short pitches, and LinkedIn messages

• Highly comfortable cold calling 4+ hours per day

• Fast learner who adapts messaging quickly across different MSPs

• Experience using CRMs, sequencing tools, email automation, and outbound tech stacks

• Strong organization and time management skills

• Motivated, disciplined, and target-driven
  

Nice to Have:

• Experience selling directly to MSPs

• Experience in a marketing agency or outbound lead generation firm

ROLE AND RESPONSIBILITIES:

• Conduct outbound prospecting (calls, emails, LinkedIn) on behalf of multiple MSPs

• Follow up with warm and cold leads to generate interest and qualify prospects

• Write persuasive outreach messages and short email sequences

• Understand MSP services and differentiate value propositions

• Advance leads and book qualified meetings for Account Executives

• Research and build targeted contact lists within the MSP/IT space

• Track activities and report weekly/monthly on outreach KPIs and meeting targets

• Stay informed on MSP trends, IT service terminology, and common industry challenges

NEXT STEPS:

If you're excited about this opportunity and believe you're a strong fit, we invite you to apply. Successful candidates will undergo a series of short assessments to further evaluate their potential.

Job Type:

Full-time, Permanent, 100% Remote