GoHighLevel (GHL) Automation Specialist

WHO WE ARE:

Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.6 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth expert.

ROLE SUMMARY:

As the GoHighLevel (GHL) Automation Specialist at Jumpfactor, you will be the go-to expert for building, managing, and optimizing automations across our core systems. You will work closely with cross-functional teams to connect GoHighLevel and n8n, ensuring workflows run smoothly from lead capture to follow-up, retention, and reporting.

In this role, you will take defined workflow requirements and turn them into reliable automations, helping improve execution speed, reduce manual work, and increase consistency across client and internal processes. You will also support documentation and internal enablement so teams can confidently follow and maintain workflows.

Strong English communication skills are essential, as accuracy in execution, troubleshooting, and collaboration directly impacts results in a fast-paced agency environment.

JUMPFACTOR’s CORE VALUES:

• Be STRATEGIC

• Be PASSIONATE

• Be TENACIOUS

• Prioritize LEARNING

• Embrace TEAM

• Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR:

• Very competitive compensation package

• 100% Remote work

• Collaboration with a highly skilled international team

• Abundant growth opportunities and career advancement

• Performance-based bonuses recognize your impact

• Access to paid training, courses, events, and conferences

• Enjoy paid social events fostering team camaraderie

• Engage in weekly learning programs to stay ahead

• Harness state-of-the-art technologies and tools for excellence
  

KEY RESPONSIBILITIES:

• Assist in the setup and customization of GoHighLevel (GHL) accounts

• Build and maintain automations inside GHL for lead capture, follow-up, and engagement

• Build and maintain n8n workflows to connect GHL, HubSpot, and other systems

• Support CRM automation inside HubSpot, including lifecycle updates and pipeline handoffs

• Create and optimize workflows for lead routing, pipeline movement, and follow-up sequences

• Build and maintain funnels and landing pages inside GHL when needed

• Set up and manage email and SMS campaigns inside GHL

• Maintain contact tagging, segmentation, and database hygiene

• Analyze campaign performance and suggest optimizations

• Export data and support reporting needs across platforms

• Troubleshoot broken automations, integrations, and workflow errors quickly

• Document workflows clearly so the team can maintain and scale them

• Provide internal support and training to ensure workflows are used correctly

KEY SKILLS AND KNOWLEDGE:

Must-Have Requirements:

• Strong experience in GoHighLevel (GHL) including CRM, funnels, campaigns, and automations

• Experience building automations inside GoHighLevel

• Experience building funnels and landing pages inside GoHighLevel

• Experience managing email and SMS campaigns inside GoHighLevel

• Experience managing contact tagging, segmentation, and database hygiene inside GoHighLevel

• Strong experience building automations and integrations in n8n

• Experience building workflows in n8n

• Experience integrating tools using APIs, webhooks, and Zapier

• Experience building multi-step automation sequences and complex workflows

• Strong troubleshooting skills to diagnose and resolve broken automations, integrations, and workflow errors

• Ability to take workflow requirements and build automations exactly as instructed

• Strong English communication skills to ensure accuracy and prevent execution errors

Nice-to-Have Requirements:

• Working experience in HubSpot, including CRM and automation processes

• Knowledge of lead scoring and qualification logic

• Strong contact management skills including tagging, segmentation, and cleanup

• Ability to export contacts and data for reporting and analysis

• Familiarity with GHL reporting and performance tracking

• Experience running automated engagement through email and SMS

• Experience using automation to support social engagement and follow-up workflows

• Strong pipeline automation skills for lead nurturing and follow-ups

• Basic understanding of SEO and digital marketing concepts

• Ability to manage users, roles, permissions, and team access inside GHL

• Strong project management skills to manage tasks, timelines, and priorities efficiently

• Experience exporting and analyzing marketing data

• Experience documenting workflows and processes

• Experience building or working with AI automation workflows or AI agents within automation systems

Next Steps: If you are excited about this opportunity and meet the qualifications, we invite you to apply. Successful candidates will undergo a series of assessments to further evaluate their potential.

Job Type:
Full-time (40 hours per week, 9:00am to 5:30pm EST)
Remote, Independent Contractor, with a time tracker