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Social Media and Outreach Specialist

  • Remote
    • Toronto, Ontario, Canada
  • Content Management

Job description

WHO WE ARE

Jumpfactor is an award-winning, 7-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) and B2B tech companies achieve massive growth. With over $1.6 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth expert. We are the largest pure digital agency in our niche with plans to grow 5X in the next four years.

If you're passionate about digital marketing, driven by results, and thrive in a collaborative, high-performance environment, Jumpfactor is the place to build a meaningful and impactful career. Join a team where innovation, learning, and strategy come together to shape the future of B2B marketing.

ROLE OVERVIEW

We are seeking a dynamic Social Media and Outreach Specialist to lead our social media strategy, drive brand growth, and manage outreach in the MSP and IT space. In this role, you’ll be responsible for crafting compelling, platform-specific content, building strategic campaigns, managing content calendars, and driving engagement across multiple channels. You will play a central role in building Jumpfactor’s brand presence, collaborating closely with internal teams and staying ahead of trends in B2B and MSP-focused social media.

Jumpfactor's CORE VALUES

  • Be STRATEGIC

  • Be PASSIONATE

  • Be TENACIOUS

  • Prioritize LEARNING

  • Embrace TEAM

  • Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR AND CLOUDSECURETECH

  • Very competitive compensation package.

  • 100% Remote work.

  • You will work with a very skilled international team.

  • Endless growth opportunities and career advancement.

  • Performance-based bonuses that recognize your impact.

  • Access to paid training, courses, events, and conferences.

  • Enjoy paid social events that foster team camaraderie.

  • Engage in weekly learning programs to stay ahead.

  • Harness state-of-the-art technologies and tools for excellence.

RESPONSIBILITIES

  • Create strategic, platform-specific content for LinkedIn, Facebook, Instagram, X, Reddit, YouTube, and Google Business Profile.

  • Plan and manage an advanced social content calendar in ClickUp, collaborating with designers, sales, and strategy teams.

  • Monitor and report performance weekly using Meta, X, YouTube analytics, Looker Studio, or similar tools.

  • Lead outreach and build Jumpfactor’s presence in MSP and IT communities.

  • Develop post formats that align with each platform’s tone, trends, and audience segmentation.

  • Drive brand awareness with campaigns, limited-time offers, and giveaways.

  • Engage with audiences daily via comments and DMs to grow the community.

  • Research MSP events, conferences, and webinars for leadership speaking opportunities.

  • Support CEO personal brand strategy and content across LinkedIn, YouTube, and beyond.

  • Design simple post visuals in Canva when needed.

QUALIFICATIONS

  • 5+ years in social media/outreach for MSP, IT, or B2B digital marketing.

  • Proven success executing multi-channel social strategies (ie. using LinkedIn, Facebook, Instagram, X, Reddit, YouTube, and Google Business Profile)

  • Experienced in content planning tools like ClickUp.

  • Skilled in LinkedIn marketing and outreach campaigns.

  • Experience with social scheduling on GHL, Hootsuite, Sprouts, or Buffer

  • Strong grasp of AI tools and trends for social media.

  • Excellent copywriting tailored to audience and brand tone.

  • Highly organized and comfortable managing multiple projects.

  • Proficient in Canva or similar design tools.

  • Strong communicator and team player with a community-building mindset.

NICE TO HAVE

  • Experience building executive personal brands.

  • Knowledge of engagement tactics like promotions and giveaways.

NEXT STEPS: If you are excited about this opportunity and meet the qualifications, we invite you to apply. Successful candidates will undergo a series of assessments to further evaluate their potential.


Job Type: Full-time, Remote with a time-tracker (Mondays to Fridays 9am-5pm EST)

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